Dashboard tour

What every section of your client dashboard means.

Your dashboard at /home/<your-team> is the single view of everything happening on your account.

Quick stats strip

The top row shows three numbers at a glance:

  • Open requests — how many tickets are currently in flight (statuses: New, In Progress, Waiting on you)
  • This month — what percentage of your monthly improvement hours has been used
  • Invoices — count of unpaid invoices

Each stat clicks through to its full page.

Plan card

The big card below the stats shows your active care plan:

  • The remaining improvement hours this month, in big type
  • A progress bar showing used vs. included
  • "Renews on May 1 · don't roll over" — your plan resets monthly; unused hours are gone, not banked
  • A small stat strip with Included / Used / Remaining

If you don't have a plan yet, this card shows an empty state with a button to start a conversation about one.

Latest requests

The bottom section shows your 4 most recent requests with their status badges. Click any to jump into the full request thread.

The left sidebar has the four main sections: Dashboard, Requests, Files, Invoices — plus settings down below (Profile, Members, Billing, Notifications).

The bell in the sidebar header surfaces in-app notifications when we update something on your account.